We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at arsalansarwar61@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at arsalansarwar61@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at arsalansarwar61@gmail.com.

At EasyBuy Hub, customer satisfaction is our top priority. Please read our return and refund policy carefully before making a purchase.

Returns

We accept returns within 7 days of delivery.

The item must be unused, unworn, unwashed, and in its original packaging with tags intact.

To be eligible for a return, you must provide the order number or proof of purchase.

Non-Returnable Items

The following items are not eligible for return or refund:

Items on sale or clearance

Used, damaged, or altered products

Personal care items (if applicable)

Items returned after 7 days of delivery

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, the refund will be processed within 5–7 business days.

Refunds will be issued via the original payment method.

Shipping charges are non-refundable.

Exchange Policy

Exchanges are only available for defective or damaged items.

If you received a damaged or wrong product, please contact us within 48 hours of delivery with photos as proof.

Return Shipping

Customers are responsible for return shipping costs, unless the item is defective or incorrect.

EasyBuy Hub is not responsible for lost or damaged return shipments.

Cancellations

Orders can only be canceled before dispatch.

Once the order is shipped, cancellation is not possible.